Meeting Digital Retail’s High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities

The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real...

New Research — The Economy, Cyber Threats and Geopolitical Developments Top of Mind for Global Leaders

The churn in this year’s Top Risks Survey results points to multiple sources of uncertainty, painting a cloudy, interconnected picture of the business landscape. Economic pressures and persistent inflation...

Cashless Countries, Digital Dollars, Privacy in Peril? New Protiviti-Oxford Global Executive Survey

What we found: Eighty-five percent of executives expect a cashless society as soon as 2028 and are preparing to embrace a new, digital currency future, according to the results of a new global survey...

What the SEC’s SolarWinds Charges Mean for CFOs and Their Peers — 8 Steps to Forge a Chain of Accountability

The SEC’s disclosure-related charges against software company SolarWinds and its CISO are a game-changer. Why it matters: The enforcement action signals that the SEC espouses a broader view of accountability...

Supply Chain Management’s Upgrade Is Overdue

Manufacturers are reassessing their supply chain frameworks and capabilities in response to never-before-seen supply chain upheavals and dramatic customer ordering swings. By the numbers: 45% of finance...

How Tech Firms Can Prepare for New EU Operational Resilience Rules on ICT Risks

The big picture: A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and...

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Perspectives from Our Experts on Market Trends, Business Developments and Risks

Latest Posts

What the SEC’s SolarWinds Charges Mean for CFOs and Their Peers — 8 Steps to Forge a Chain of Accountability

The SEC’s disclosure-related charges against software company SolarWinds and its CISO are a game-changer. Why it matters: The enforcement action signals that the SEC espouses a broader view of accountability, one that...

Meeting Digital Retail’s High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities

The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time...