Meeting Digital Retail’s High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities

The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real...

Flash Report — Biden’s AI Executive Order

What you should know: In his first executive order on artificial intelligence (AI), President Biden is directing various federal agencies to identify the risks of the technology as well as harness the benefits...

Flash Report — Are SEC Charges Against SolarWinds and Its CISO Signaling a New Era of Personal Accountability?

Driving the news: The U.S. Securities and Exchange Commission (SEC) has charged SolarWinds and its CISO for fraud and internal control failures relating to cybersecurity risks. Why it matters: These charges...

Seven Best Practices for 2024 Budgeting and Planning Sessions

Amid a highly uncertain current and future business climate, 2024 is shaping up to be a doozy, particularly for CFOs and finance leaders as they plan and budget for the coming year. A complex global landscape:...

How Strategic Workforce Planning Can Help Retailers Weather Ongoing Talent Crisis

The big picture: The retail industry faces a labor crisis as workers leave for better work-life balance and incentives. Data shows high quit rates and a need for industry-experienced talent in management roles...

What the SEC’s SolarWinds Charges Mean for CFOs and Their Peers — 8 Steps to Forge a Chain of Accountability

The SEC’s disclosure-related charges against software company SolarWinds and its CISO are a game-changer. Why it matters: The enforcement action signals that the SEC espouses a broader view of accountability...

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Latest Posts

What the SEC’s SolarWinds Charges Mean for CFOs and Their Peers — 8 Steps to Forge a Chain of Accountability

The SEC’s disclosure-related charges against software company SolarWinds and its CISO are a game-changer. Why it matters: The enforcement action signals that the SEC espouses a broader view of accountability, one that...

Meeting Digital Retail’s High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities

The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time...