OCC Handbook Update Consolidates 13 Years of Evolving Financial Services Audit Policy and Guidance
On December 30, the federal Office of the Comptroller of the Currency (OCC) issued OCC Bulletin 2016-47, Revised Comptroller’s Handbook Booklet and Rescissions. The handbook is the official field guide for federal bank examiners. The update consolidates 13 years of policy changes and guidance to create a single source of truth for all audit-related supervisory […]
Customer Loyalty Through Better Security — and How to Achieve It
Customer loyalty programs are among the basic building blocks of successful consumer products and services companies today. These programs are not only competitive differentiators, but also key drivers of revenue and profits for retailers, restaurants, hotels, airlines and many other businesses. The success of loyalty programs, however, hinges on more than inspiring customers to opt […]
