Transparency, Empathy, Consistency, Frequency – Keys to Crisis Communications
On June 2, 2020, Protiviti Advisory Board member Susan Molinari and Protiviti Executive Vice President Patrick Scott joined Protiviti Managing Director and moderator Frank Kurre for a webinar discussion entitled “How Should You Communicate with Customers During a Crisis?”The webinar explored a number of questions around best practices for communicating with clients during this time […]