Excellence Starts at Home: Why CEOs Should Hold Functional Leaders Accountable for Serving Their Internal Customers
Imagine a scenario where a company decides that it needs a proprietary app to better engage with customers. It hires an outside developer to create the app but the developer fails to deliver on time or as specified. The company isn’t able to drive the adoption of the app as planned, and in turn its […]
The FinCEN Files: What Can We Learn?
“Never let a good crisis go to waste.” This quote by Winston Churchill has been used often as we all have struggled to deal with the effects of COVID-19. While the leak of the FinCEN Files pales in significance to COVID-19, it has proven to be a public relations crisis – unfairly in our view, […]
The FinCEN Files: Where Is the News?
There has been widespread media coverage of the release by the International Consortium of Investigative Journalists (ICIJ) of the so-called FinCEN Files earlier this month. In the world of anti-money laundering (AML), the ICIJ also made news in 2016 with the release of the Panama Papers and the Bahamas Leaks, both which exposed the dark […]
Provider Relief Fund — Post-Payment Reporting Requirements
On September 19, 2020, the U.S. Department of Health and Human Services (HHS) released a notice related to post-payment reporting requirements for Provider Relief Fund (PRF) recipients who received payments of $10,000 or more in the aggregate. This notice is in support of the July 20, 2020, Post-Payment Notice of Reporting Requirements and provides the data elements that […]
High Stakes: Evolving Trade Rules Require Solid Third-Party Risk Management
Of all the difficulties that the coronavirus pandemic has imposed on U.S. organizations, replacing offshore suppliers and vendors that have temporarily or permanently closed their doors ranks high on the list. Finding third parties that can meet quality, cost and delivery demands is challenging enough. But the failure to effectively vet the operations is becoming […]
Counting on Cycle Counts? A Re-Think May Be in Order
As anyone involved with inventory knows, cycle counts are a great way to stay on top of inventory throughout the year without the disruption and extensive cost of the annual physical count. By simply counting different classes of inventory at an agreed-upon rate – 2 or 3 times a year depending on cost and turnover […]