The Protiviti View  | Insights From Our Experts on Trends, Risks and Opportunities

The Protiviti View

Insights From Our Experts on Trends, Risks and Opportunities
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Is Your Loyalty Program Compliant With CCPA?

Reflections in escalors

For organizations that sell directly to consumers, loyalty programs can be an effective method for increasing revenue and encouraging brand loyalty. It has been proven that it’s easier to sell to existing customers than to acquire new customers. However, loyalty programs have recently come under increased scrutiny by California Attorney General Rob Bonta, in his enforcement of […]