The Protiviti View  | Insights From Our Experts on Trends, Risks and Opportunities

The Protiviti View

Insights From Our Experts on Trends, Risks and Opportunities

Winning at the Retail Supply Chain Game

Optimizing Supply Chain Risk Management to Handle Disruption

When supply chains unravel, customer experience (CX) can crumble – unless retailers are prepared to respond. Many retailers today are feeling the pain where it hurts most in the form of fleeting customer loyalty. Persistent global supply chain challenges can trigger CX and customer loyalty downfalls – even for retailers at the helm of omnichannel. […]