Winning at the Retail Supply Chain Game
When supply chains unravel, customer experience (CX) can crumble – unless retailers are prepared to respond. Many retailers today are feeling the pain where it hurts most in the form of fleeting customer loyalty. Persistent global supply chain challenges can trigger CX and customer loyalty downfalls – even for retailers at the helm of omnichannel. […]
Booted by a Robot? Not So Fast: Oxford Survey Says Executives Believe Emerging Tech Will Grow the Workforce, Not Shrink It
A survey conducted by Protiviti and the Oxford Global Centre on Healthcare and Urbanisation at Kellogg College reveals that 74% of global business executives believe digital and emerging technologies will increase the size of the workforce by 2032 — an important counterpoint to a popular narrative that machines and automation will take workers’ jobs away. […]
Laser Focus on Risk Mitigation, Brand Protection Key to Managing Geopolitical Crisis
C-suite executives from the consumer products and services (CPS) industry were remarkably prescient in their risk perceptions for 2022. After one quarter, many anticipated top risks —namely, disruptive technologies, supply chain bottlenecks, rising costs, labor shortages, data breaches and restrictive government policies — have not only persisted but also intensified. For example, inflation and cost […]
4 Steps To Transform Supply Chain Management Amid Today’s New World Order
The CFO’s purview continues to expand amid the shifting tides of globalization. Supply chain risk management represents a newly vital, and growing, segment of that purview. To illustrate: When the Kremlin threatened to nationalize the assets of Western companies that pull out of their country in protest over its invasion of Ukraine, CFOs within those […]
A Crisis Upon a Crisis: Human Trafficking of Ukrainian Refugees
“Refugees are at particular risk for human trafficking – a consequence of their vulnerable status, the devastating losses they have experienced, and their precarious life situations until durable solutions become available.” The Ukrainian refugee crisis More than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the […]
