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North American Banks Begin Offering Tokenized Deposits: What It Means for the Industry and Its Customers

Carol Beaumier

Senior Managing Director, Global Thought Leadership Leader

Jackie Sanz

Managing Director

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3 minutes to read

Imagine a world where financial transactions occur instantly, assets traverse the globe with seamless efficiency, and every investor, regardless of stature, gains unfettered access to markets with confidence in the identity of their counterparty … This is not a distant fantasy but a rapidly emerging reality.

North American banks are beginning to implement a new deposit model. Institutions, including JPMorgan Chase, Custodia, Vantage Bank and VersaBank, are introducing tokenized deposits and inviting other banks to join them. This emerging model offers a bridge between conventional banking and blockchain-based ecosystems, with potential implications for operational efficiency, cost, transparency and customer experience. As tokenization gains traction, what opportunities and challenges lie ahead for financial institutions and their clients?

Not to be confused with stablecoins, tokenized deposits are digital representations of traditional bank deposits that are issued on blockchain by regulated financial institutions. They are typically tied 1:1 to actual funds held in a bank account and covered by deposit insurance in the same way as traditional fiat deposits.

By offering tokenized deposits, banks position themselves as innovators, attract tech-savvy clients and gain access to emerging digital markets and liquidity pools. Banks also benefit from the efficiency, programmability, reduced settlement risk and transparency of the blockchain. For customers, the appeal includes faster, more efficient and more cost-effective transactions; enhanced transparency, broader inclusion with access via mobile devices; and 24 hour accessibility. For both banks and customers, banks offering tokenized deposits could be a foundational step toward broader adoption and use of tokenized assets across the financial ecosystem since the same infrastructure could be used to support other digital assets, such as tokenized investment products.

Sounds great, right? But as with most new products, offering tokenized deposits comes with some risks and challenges. Here are some things for banks contemplating offering tokenized deposits to consider:

  • High upfront cost of developing the infrastructure, new governance models and aligning with interoperability standards before realizing the long-term efficiencies.
  • Integrating tokenized deposits into existing bank workflows, which may require reengineering of existing processes and staff retraining.
  • Integrating existing risk, capital management and accounting frameworks.
  • Understanding the requirements and overcoming inconsistent multijurisdictional regulatory requirements for ensuring compliance with AML/CFT and data privacy and other applicable regulatory requirements to ensure efficient and compliant cross-border activities.
  • Managing settlement risk, i.e., timing mismatches between tokenized and traditional settlement systems (e.g., ACH vs. blockchain) where one leg of a transaction settles before the other, exposing parties to counterparty failure.
  • Understanding and managing potential financial losses and/or reputational damage that could result from errors in token issuance, wallet management, or transaction execution.
  • Addressing additional cyber risk that may result from exposure to new attack vectors, including smart contract exploits, private key theft and DLT-specific vulnerabilities.
  • Adjusting existing third-party risk management frameworks to address the risks associated with the managing and monitoring of exposures arising from the new technology providers (DLT providers, digital wallet providers, smart contract providers, etc.) such as data privacy risks, ongoing regulatory alignment and compliance across multiple jurisdictions, business continuity and operational resiliency (e.g. high availability and uptime guarantees), incident response and handling, real time governance structures, etc.
  • Managing new fraud risks and operational resilience in the blockchain environment.
  • Understanding and planning for inoperability challenges that may result from the lack of standardization across DLT platforms that can hinder seamless integration and scalability as well as latency, outages, or consensus failures scalability that may impact system reliability.
  • Understanding and managing customer expectations when bugs or misconfigurations in smart contracts lead to unintended fund transfers, frozen assets, or compliance breaches.
  • Determining customer and other stakeholder education needs.

While tokenized deposits come with risks and challenges, banks that adopt them strategically and responsibly stand to gain over time. In fact, some would argue that the advantages in efficiency, innovation and market competitiveness make the effort not only worthwhile but essential for future relevance. That said, the decision to offer tokenized deposits — as with any new financial innovation — should be predicated on a thoughtful analysis of the risks and determination that the activity is within a financial institution’s risk appetite.

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Carol Beaumier

By Carol Beaumier

Verified Expert at Protiviti

Carol is a Senior Managing Director in the firm’s Risk and Compliance practice and Global Leader of the firm’s...

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Jackie Sanz

By Jackie Sanz

Verified Expert at Protiviti

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