Suppose you were asked to predict what skills and talent you’d need to possess on your finance team to remain world-class over the next three years. What would you say? If you are uncertain in your answer, you are not alone. The accelerating rate of...
Archive - June 2018
To Reduce CX Risk, Make CX a Strategic Priority
In a digital world where companies must constantly adapt to change and compete fiercely for market share, the voice of the customer (VoC) provides critical information to company leadership about how they need to adjust and drive their strategic...
Is Your Company Approaching Digital Transformation in the Right Way?
A digital revolution is transforming the world, and companies must undergo radical changes to remain relevant. This transformation represents one of the biggest risks – and biggest opportunities – faced by organizations today. It is important for...
AT&T-Time Warner Win Could Mean More Multimedia Megadeals
One day after a federal judge ruled in favor of AT&T’s $85 billion acquisition of Time Warner, Comcast announced a $65 billion cash offer for the entertainment businesses of 21st Century Fox. And on Wednesday, Disney outbid Comcast and struck a...
For Emerging Tech Firms, More Action Today on Risks and Controls Means Less Pain Tomorrow
Growth is a top focus for emerging technology companies. But that pursuit can become so all-consuming that these businesses often pay little or no attention to laying a solid corporate governance foundation to sustain their long-term success. That...
IT Governance in the Age of Digitalization
Sustaining an effective business model in the face of digital disruption requires a strong foundation of IT governance able to scale and adapt to modern enterprise needs. These needs, though unique to each enterprise, are generally shaped for four...
Regulatory Relief Provides Flexibility, But Banks Should Consider Risk Management Effects
With the relief offered by the Economic Growth, Regulatory Relief, and Consumer Protection Act (the Act), signed by President Donald Trump on May 24, 2018, some small depository institutions and credit unions with consolidated total assets of less...
Top-Performing Environmental Health and Safety Programs Are an Integral Part of Improving Business Performance
Environmental health and safety (EHS) requirements continually change but rarely decline in number. Regulatory bodies continually refine existing standards, publish new rules and shift the focus of their enforcement activities to enforce new rules...
Robotic Process Automation in Oil and Gas: An Overlooked Opportunity That Can Boost Profits Today
To survive and thrive in the years following the oil and gas price plummet of 2014, companies in the oil and gas industry excelled at finding ways to enhance efficiency, from slashing operational expenses to tightening procurement procedures and...
Companies Must Commit to Mastering the Basics to Strengthen Their Cybersecurity Posture
The cyber threat landscape is highly complex and always evolving, and cybercriminals are becoming only more creative and sophisticated with their tactics. As explained in our 2018 Security Threat Report, companies today face a monumental challenge...