“P” Is for “People”– Changing the Conversation on RPA to Include More Than Automation
Robotic process automation (RPA) is one of the fastest-growing technologies in the workplace today. Introduced as a fast and efficient virtual workforce capable of laboring around the clock with little configuration or training, bots were initially cost-justified through headcount reduction. However, the reality is much different than that initial sales pitch. For one thing, while […]
