The Protiviti View  | Insights From Our Experts on Trends, Risks and Opportunities

The Protiviti View

Insights From Our Experts on Trends, Risks and Opportunities
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How Tech Firms Can Prepare for New EU Operational Resilience Rules on ICT Risks

The big picture: A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and subjected to oversight under the Digital Operational Resilience Act (DORA). Why it matters: For many technology firms designated as critical, meeting the requirements of DORA […]

Meeting Digital Retail’s High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities

woman looking at retail app on smart phone

The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace […]

Securing the Manufacturing Floor: Protect IoT Devices and Networks

The big picture: Whenever we write about cybersecurity, news of the day ensures we are never scrambling for examples of cyber attacks, data breaches and other events that create major problems for organizations. The points of vulnerability are many, including, for manufacturing organizations, IoT-connected devices. For these companies, it is critical to secure these devices. […]

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