Brands can make experiences more enjoyable by revisiting the human factor in their customer experience equation. By curating experiences that are rooted in purpose and exist to generate positive memories, companies can...
Archive - September 2022
Don’t trawl for customers; consolidate your digital toolset and they will come to you
Brands used to be like large-scale fishermen, throwing out their big nets to seek third-party data and hoping it would bring in their customers. The old digital landscape captured unreliable data, invaded customer...
ESG: Strategy for Sustainable Businesses
As businesses are increasingly being scrutinized by their employees, stockholders, customers and society at large, leaders are responding by taking visible stances and observable action on racial equity, LGBTQ+ rights...
New Protiviti Research — From Automation and Cloud to ESG and Talent Management, CFOs Are Reimagining Their Long-Term Roles
These are dynamic times for CFOs and their finance teams, and they are not likely to change any time soon. As strategic programs for ESG, technology transformation, supply chain transformation, talent management and...
Cyber Supply Chain Risk: What Technology, Media and Telecommunications Companies Can Do Now
Any organization that uses hardware and software, which means every corporation, today is facing an increasing risk to its cyber supply chain — and it is only going to get worse before it gets better. The SolarWinds...
Pulse Check on the Planet: Inside The Economist’s Global ESG Rankings With Lyndsey Anderson
VISION by Protiviti, Protiviti’s future-focused content platform, recently launched a deep dive into the future of ESG — the environmental, social and governance mandates and initiatives undertaken by companies...
The Purveyor: The CFO’s Role in Human Capital Reporting
Chief financial officers well-versed in regulatory matters may want to give their human resources colleagues a heads-up regarding the human capital disclosures they’ve been working on together for the past six quarters...
Navigating Uncertainty in Cash Flow Forecasting
As 2023 budget processes commence, global megatrends such as economic shifts, labor shortages, and digitalization driven by geopolitics, the environment and workforce dynamics continue to evolve. The ripple effect of...
Global Complexities Drive Rising Demand for Legal Expertise in Manufacturing Organizations
Quick, name an industry with high demand for legal counsel. Chances are, manufacturing isn’t the first that comes to mind. Manufacturing may not immediately stand out as an industry requiring increased and complex legal...