Top Five Insights of 2021 — Technology, Media and Telecommunications
Are technology companies getting too big to fail? Will the long-simmering techlash explode in the post-pandemic period? How should they navigate the many new and evolving regulations worldwide that are forcing business, technical and legal operational changes on an almost weekly basis? What are some of the pressing issues on the minds of executives and […]
Top Five Insights of 2021 — Consumer Products and Services
What proactive steps can consumer products and services (CPS) companies take to protect against the growing risk of money laundering and terrorist financing in the e-commerce ecosystem? How can CPS companies strengthen environmental, social and governance (ESG) practices and reporting to create value and achieve their sustainability goals? How can organizations leverage operational resilience practices […]
On Risky Women Radio: The Power of Branding in Compliance Transformation
As the host of a recent episode of Risky Women Radio, a podcast series, I had the pleasure to speak with Donna Timlen, Chief Compliance Officer (CCO) of OneMain Financial, based in Baltimore. Ms. Timlen has served as CCO of OneMain Financial and its predecessor company (both units of Citi) since 2010. As CCO, Ms. Timlen is […]
Top Five Blogs of 2021 — Technology, Media and Telecommunications
Throughout 2021, the technology, media and telecommunications (TMT) industry continued to innovate and adapt to the new normal. TMT organizations introduced flexible work-from-home plans, rolled out new products to help customers adapt to the remote environment and revamped internal processes with new automation technologies. At the same time, many were restrained in their capital-spending decisions […]
Top Five Blogs of 2021 — Consumer Products and Services
Government policies surrounding public health practices and market conditions imposed by COVID-19 continued to create challenges for many organizations in the consumer products and services (CPS) industry in 2021. Nonetheless, CPS companies remained resilient and innovative, creating enhanced digital customer experiences, introducing new loyalty programs, and implementing tools and processes to protect customers. Going into […]
Price Transparency Noncompliance Gets More Expensive in 2022
Price transparency empowers consumers to make better-informed financial decisions about their healthcare. On June 24, 2019, then President Trump signed Executive Order (EO) 13877, Improving Price and Quality Transparency in American Healthcare to Put Patients First, but for a variety of reasons, compliance has been slow in coming. As of January 1, 2021, each hospital […]